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CUSTOMER
SERVICE
Thank You First for giving us
the opportunity to serve you! At vegasbigandtall.com you will find that customer service is as big a
priority as the sizes we carry. Whether you are in the store or on-line, our
hands on customer service insures special attention to every order we receive no
matter the size, we will answer any questions you may have about your shopping
experience.
Contact
Us:
Dee or G. Houston The Store Owners
The Urban
Source
1000 N. Martin Luther King Blvd.
Las Vegas Nevada 89106
Call with any
questions
702-631-1901
E-mail:
vegasbigandtall@cox.net
Privacy Policy
Vegasbigandtall.com
does not disclose buyers information to third parties. We do use cookies, but
only to keep track of the contents of your shopping cart once you have selected
an item.
Shipping:
Most orders ship within two business days.
Orders in which the shipping address does not match the billing address are
subject to verification. Please make sure to provide a number where you can
be reached in person. In the event that a credit card is declined, we will try
to contact you regarding payment. If you cannot be reached within 3 business
days, your order will be canceled. Once verification is complete the order
will ship. Orders placed after 3:00PM Pacific Time ship the next business day.
Orders placed on weekends or holidays will be processed the following business
day.
Check / Money orders
Orders made using a check or money order will ship when said check/money
order has been received, and cleared with our bank. (Usually 3-5 business days
after receipt) Checks from overseas/other countries are not permitted.
Please be advised that all orders shipped via Express Shipping and have
a total cost greater than $200 will require an adult signature for delivery.
Vegasbigandtall.com WILL ship international orders. Please
email vegasbigandtall@cox.net or call
702-631-1901 with international order requests.
Shipping
Options and Rates:
(Continental United States)
Standard Delivery (delivery in 5-7 business days)
|
Up to $50 |
$9.95 |
|
50.01 to $100.00 |
$12.95 |
|
100.01 to $150.00 |
$14.95 |
|
150.01 to $250.00 |
$17.95 |
|
Over $250.01 |
$21.95 |
Express Shipping (3 business days)
|
Up to $50 |
$14.95 |
|
50.01 to $100.00 |
$15.95 |
|
100.01 to $150.00 |
$16.95 |
|
150.01 to $250.00 |
$17.95 |
|
Over $250.01 |
$24.95 |
Express Shipping (2 business days)
|
Up to $50 |
$22.95 |
|
50.01 to $100.00 |
$23.95 |
|
100.01 to $150.00 |
$24.95 |
|
150.01 to $250.00 |
$25.95 |
|
Over $250.01 |
$32.95 |
Express Shipping (Next business day)
|
Up to $50 |
$29.95 |
|
50.01 to $100.00 |
$31.95 |
|
100.01 to $150.00 |
$32.95 |
|
150.01 to $250.00 |
$33.95 |
|
Over $250.01 |
$40.95 |
Express Shipping - Saturday Delivery
|
Up to $50 |
$40.95 |
|
50.01 to $100.00 |
$42.95 |
|
100.01 to $150.00 |
$43.95 |
|
150.01 to $250.00 |
$44.95 |
|
Over $250.01 |
$49.95 |
Fax
Orders:
Fax your order to 702-365-1901
Mail
Orders:
Mail your order to the following address:
Vegas Big and Tall
1000 N. Martin Luther King Blvd.
Ste. B
Las Vegas Nevada 89106
E-Mail
Orders:
vegasbigandtall@cox.net
Obtaining Return Authorization: E-mail us at vegasbigandtall@cox.net with the
order number, your name, email address, and item(s) in question with detailed
reason for return. We will email you back with a Return Authorization Number and
detailed steps to return the item(s). If you have any questions about our
policies please email us at: vegasbigandtall@cox.net
Thank You
Dee & Big
Houston
When in Vegas Stop by
The Urban Source
Just off the 95 N or 15 N
@ 1000 N. Martin Luther King
Blvd.
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